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Privacy Policy for Mangal Anand Hospital
Last Updated: 20th August 2024
Welcome to Mangal Anand Hospital (“we,” “our,” or “us”).
Your privacy is critically important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our Facebook/Instagram ads, contact us via phone, or visit our website https://www.mangalanandhospital.com/.
By providing your information to us through any channel (online, phone, or in-person), you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide to Us Directly
Contact Details: Name, email address, phone number.
Appointment Details: Preferred date and time, reason for visit (e.g., "Urology Camp").
Health Information: Medical history or details you voluntarily share with us for the purpose of scheduling appointments or making inquiries.
Call Recordings: Calls may be recorded for quality assurance and training purposes.
b) Information Collected Automatically (via our website)
When you visit our website, we may automatically collect:
Technical Data: IP address, browser type and version, device information.
Usage Data: Pages visited, time spent on pages, navigation paths.
c) Information from Facebook/Instagram Lead Ads
If you fill out a form through our social media ad, we collect the information you explicitly provide in that form, such as your name, phone number, and email address.
2. How We Use Your Information
We use the collected information for the following purposes:
To schedule, manage, and confirm your appointments.
To contact you in response to your inquiries about our services, such as the Urology Camp.
To send you reminders or important information about your scheduled appointments.
To improve our services, website, and customer support.
To comply with legal and regulatory obligations applicable to healthcare providers in India.
3. How We Share Your Information
We value your trust. We do not sell, rent, or trade your personal information. However, we may share your data with:
Service Providers: Trusted third parties who assist us in operating our business, such as IT support and cloud storage providers, under strict confidentiality agreements.
Medical Professionals: Your information will be shared with our medical staff (e.g., Dr. Saiprasad Shetty) to prepare for and provide your consultation.
Legal Authorities: Only if required to do so by law or in response to a valid legal request.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, or disclosure. Our staff is trained on the importance of data privacy and confidentiality.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Correct any inaccurate or incomplete personal data.
Request deletion of your personal data, subject to certain legal limitations (e.g., we are required to retain medical records by law).
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
6. Third-Party Links
Our website and communications may contain links to other websites. This Privacy Policy applies only to our services. We encourage you to read the privacy statements of any external site you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:📍 Address: Mangal Anand Hospital, 48 Swastik Park, Chembur, Mumbai - 400071
📧 Email: info@mangalanandhospital.com, mangalanandhospital@gmail.com
📞 Phone: 7021218182, 9654218182
